Problem to be solved

The client firm wished to make English the default language for its corporate communication. Their long-term strategic goal was international expansion, which they wished to establish through this strategic move. They announced a grand-scale, several year-long language project for their highly qualified employees. The objective was to establish smooth communication with foreign partners and subsidiaries. The development concerned the firm’s entire national network of sites.

Method

The normally scheduled level advancement courses were supplemented by intensive stages, functional language training sessions and foreign courses. This required an easily combined, flexible and unified system of training which can be adapted to leadership needs. Continuous monitoring was of special importance whilst regular internal tests provided feedback on the progress. The training stages were concluded by a business language examination.

Steps

  • Step I: Sizing up the needs of nearly 300 students, examining previous language education experiences.
  • Step II: Developing groups and individual courses, selecting the right teachers, defining educational purposes.
  • Step III: Planning the syllabus.
  • Step IV: Conducting the courses, adjusting to the needs arising during the process. Introducing intensive stages, organising foreign courses. Regularly measuring progress.
  • Step V: Final examination, acquiring a business language certificate.

Experience

A képzés közvetlenül hatott a munkafolyamatokra: a tanulók saját munkahelyi prezentációikkal, nyelvi kihívást jelentő feladataikkal dolgoztak az órán. A nyelvórák így a mindennapi munkát is sikeresebbé tették.

Results

A vállalat a megerősödött nyelvtudásnak köszönhetően nemzetközivé nőtte ki magát, és számos külföldi munkavállalót alkalmaz. A GLOBUS Vállalati Nyelvoktatás folyamatosan megújuló nyelvi fejlesztési tartalommal támogatja a nyelvtudás további tökéletesítését.

Figures

business English
courses

language
learners

lessons
held

year long
project

Problem to be solved

The previous language courses at the client multinational firm were less effective: courses were abandoned at a high rate and there were many absences and the knowledge acquired during the lessons was not used in day-to-day work. They wished to deal with these poor tendencies and make the training more effective. They wanted to develop workplace language use to a measurable degree, delegating fewer tasks to translators and interpreters and for their employees to successfully complete their language exams.

Method

A key element of the training programme was to include workplace language functions in the syllabus. The learners used their own e-mails, presentations, and requests from foreign colleagues during the lessons. The workplace language-oriented course books were supported by relevant supplementary materials. These initially provided a sense of achievement in comprehension, which also gradually appeared in the field of verbal communication.

Steps

  • Step I: identifying issues, defining language use inhibitions and motivational obstacles
  • Step II: defining methods in order to eliminate problems
  • Step III: choosing the appropriate language teachers, defining teaching objectives
  • Step IV: planning the syllabus
  • Step V: conducting the courses, adjusting to the needs arising during the process
  • Step VI: conclusion, evaluation, feedback

Experience

As a result of the well-defined training goal and simulation exercises, the previous language use inhibitions were reduced. Instead of serving the purpose of learning, introducing language structures became a means of development.

Results

The number of absences decreased in the initial period and the activity during lessons improved. The relevant content developed through continuous feedback served as a source of motivation for further learning. The stimulating language education programme boosted the loyalty of employees and the firm saw their financial investment return in the form of useful and practical language skills.

Figures

courses at
launch of project

current
courses

language
learners

lessons
held

Problem to be solved

The client had maintained a language education system with multiple suppliers for an extended period of time, which caused difficulties due to a lack of a unified approach. The pharmaceutical company reviewed the situation and announced a tender as a result of which they entrusted their language training to a single supplier, the GLOBUS Corporate Language Education team. The goal of the change, which required a major shift in approach, was to centralize processes to create a system of unified educational services, making the results comparable and the reports comprehensible. An important element of the shift was to reduce the workload of the colleague dealing with the training tasks.

Method

After taking over the courses belonging to the previous supplier, the processes were standardised and optimised. The goal was to develop a unified educational system based on consultations, which included a comprehensive overview of the needs, conducting language level testing, organising the employees from various cost centres into groups and ensuring interoperability between the groups. During the developmental procedure, the GLOBUS Corporate Language Education processes were extended to the entire system. The previous students and the newly joined members all took part in language level testing, after which we created the most homogeneous groups possible based on the results.

Steps

  • Step I: taking over students supervised by previous suppliers, testing newly joined members
  • Step II: creating groups operating in a unified system
  • Step III: choosing the right teachers, defining teaching objectives
  • Step IV: planning the syllabus
  • Step V: conducting the courses, adjusting to the needs arising during the process
  • Step VI: conclusion, summarizing written and oral results, preparing a unified report for the company

Experience

Transitioning to a single supplier solved numerous previous issues. Despite the increased size, the system operating along the lines of unified principles could be managed in an easier manner than harmonizing it with other systems.

Results

As a result of the shift, the interoperability of the groups increased and the new system better suited the often changing demands. The correspondence, educational administration and reports were significantly simplified since the HR colleague entrusted with organising the language training only had to deal with a single educational institution. It was proven that eliminating the previously unnecessary competition led to improved services and less excess work.

Figures

partner instead of 5 suppliers

language learners

sites

courses

Problem to be solved

After successfully cooperating with our partner’s centre in Budapest, the firm operating in Hungary wished to extend the effective GLOBUS Corporate Language Education system to other rural sites. A key factor lay in employing a unified approach in order to make processes predictable and comprehensible despite the geographical distances. The expansion of the info communcations centre involved the cities of Debrecen, Pécs and Szeged.

Method

The new project entailed a great volume of lessons, particularly in Debrecen, which called for the establishment of the local infrastructure. The organisational processes and methods used for the courses in Budapest were already in place, and the goal of establishing the personal and material conditions was to create the same means which served as the driving force behind developing the rural presence.

Steps

  • Step I: establishing the personal conditions of the rural courses: selecting and training the head teaching colleague
  • Step II: creating the infrastructure of the office in Debrecen
  • Step III: selecting new language teacher colleagues
  • Step IV: organising the language courses on time, from level testing to launching the groups
  • Step V: holding the courses, adapting to needs arising during the process
  • Step VI: conclusion, evaluation, feedback

Experience

A nyelviskola 22 éves tapasztalata lehetővé tette, hogy a fejlesztés gördülékenyen, a szoros határidők betartásával jöjjön létre. A megerősített vidéki nyelvoktató egységek a budapesti irodával együttműködve megfelelő hátteret biztosítottak a teljes oktatási rendszer működtetéséhez, az igények kiszolgálásához.

Results

A megbízó tanfolyamai egy kézben tartva, egységes elvek szerint kerültek kialakításra. A változás eredményeként a szervezési folyamatok a budapesti és vidéki helyszíneken összehangolva, azonos időben történtek, a rendszer kiszámíthatóbbá és átláthatóbbá vált.

Problem to be solved

The client firm expanded its team with a large number of foreign employees and for the sake of their integration, wished to facilitate their mastery of the Hungarian language. The oil industry firm provided its colleagues, coming from a wide range of countries, with language education options with a high number of lessons. The education focused on the rapid and effective application of the vernacular use of the language.

Method

Relying on the target language environment was of key importance. The use of the necessary mediator language was gradually decreased during lessons and, when possible, the material was practised in real-life situations (shopping, meals, entertainment, discussions). In order to achieve rapid results, a great deal of emphasis was placed on ready-made linguistic elements and the practising of proper pronunciation.

Steps

  • Step I: sizing up the demands, examining the previous language education experiences of the learners
  • Step II: selecting teacher colleagues proficient in the necessary mediator languages, defining teaching objectives
  • Step III: planning the syllabus
  • Step IV: conducting the courses, adapting to needs arising during the process
  • Step V: conclusion, evaluation, feedback

Experience

Initially, an important task of the courses was overcoming preconceptions and reservations concerning the difficulty of the Hungarian language.

Results

Basic, real language skills after 120 lessons: effective exchange of basic information in Hungarian, confidently dealing with common situations or even participating in Hungarian language training sessions.

Figures

Hungarian as a foreign language courses

foreign employees

lesson course units

Success Stories

Use our solutions to find answers to your language training-related questions.

Quality guarantees

We undertake contractual quality guarantees to provide results which live up to your expectations.

Contact

Registered office:
1085 Budapest, József krt. 21.

Telephone:
+36 (70) 244 0071

E-mail:
titkarsag@globusonline.hu

Success Stories

Use our solutions to find answers to your language training-related questions.

Quality guarantees

We undertake contractual quality guarantees to provide results which live up to your expectations.

Contact

Registered office:
1085 Budapest, József krt. 21.

Telephone:
+36 (70) 244 0071

E-mail:
titkarsag@globusonline.hu